About us
TransLink operates within South East Queensland - from Gympie on the Sunshine Coast to Coolangatta on the Gold Coast and west to Helidon.
TransLink is committed to delivering a world-class public transport network for the people of South East Queensland.
The Queensland Government created the TransLink Transit Authority to improve and expand public transport services across the South East Queensland network.
Our role is to:
- provide a single point of contact for customer information that is easy to access and understand
- coordinate and integrate public transport services
- deliver and manage infrastructure such as train station upgrades and busways
- introduce new technology such as real time passenger information.
View more information about:
- Our board
- Business partners
- Employment
- Customer service
- Strategic plan
- Right to information
- Declaration of special events
- TransLink regions and service area
View our publications:
- Annual report 2008-09 (PDF, 4.4MB)
- Compliance checklist (PDF, 21KB)
- TransLink's Tracker - July to September (Quarter 1) 2009-2010 (PDF, 1.79MB)
- TransLink's Tracker - April to June (Quarter 4) 2008-2009 (PDF, 1.45MB)
Our 2008-09 highlights:
- 9,237,090 visits - to TransLink's website www.translink.com.au
- 150,000 calls - on average each month to TransLink's call centre - a 24/7 point of contact for customers
- 18 primary delivery partners - TransLink works with bus, train and ferry operators to deliver services
- 181.9 million passenger journeys - a 7.4 per cent increase in patronage on the previous year
- 15,000 extra customer capacity - carried weekly on the Ipswich and Caboolture rail lines
- 10,000 square kilometres - transport network stretching across 23 zones, more than six times the size of London's public transport network
- $11.5 million - in new upgraded infrastructure and passenger facilities to improve access and capacity at key public transport stations
- 64,000 extra customer capacity - on Brisbane buses each week due to the introduction of 26 new buses
- 297,448 go cards - issued in 2008-09 for use on the TransLink network, bringing the total number of go cards to more than 370,000 by 30 June 2008. Twenty-one per cent of total trips taken across the network used go card
- $65.3 million - on improving the safety, amenity, capacity and accessibility of train stations.
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