Buying and topping up your go card
You can buy and top up your go card where you see the go card sign:
- online
- at go card retailers
- at selected QR stations
- on board TransLink bus services (except Brisbane Transport buses) or
- phone 13 12 30 (24 hours a day, 7 days a week).
Refer to the table below for payment methods, minimum and maximum top up amounts and transaction processing times.
| Buy or Top Up Method | Registered go card | Unregistered go card | Payment Method | Minimum Top Up Amount | Maximum Top Up Amount | Notes |
|---|---|---|---|---|---|---|
| Online | Credit card only | $20 | $200 | Funds may not be available for travel on your card for up to 48 hours and will not be visible on your account until you next touch on. | ||
| Phone 13 12 30 (24 hours, 7 days a week) | Credit card only | $20 | $200 | Funds may not be available for travel on your card for up to 48 hours and will not be visible on your account until you next touch on. | ||
| go card retailers | Cash, EFTPOS and credit card | Cash: $5 EFTPOS minimum amounts vary by retailer |
$200 | Funds for travel are available immediately. | ||
| Selected QR stations | Refer to payment types at individual QR stations | Cash: $5 EFTPOS: $20 | $200 | Present your go card to a staff member at a ticket window. Funds for travel are available immediately. |
||
| Top up only options | ||||||
| Fare machines at QR and Airtrain stations | Cash and EFTPOS Credit card top up available at Brisbane Central station only. |
Cash: $5 EFTPOS: $20 | Pre-set top up amounts of $5, $10, $20, $40, $50, $80, $100 and $150 are available. | |||
| On board buses (except Brisbane Transport) | Cash only | $5 | $50 | |||
For more details view page 11 of the user guide - paying for your journey.

