TransLink - go - Questions and answers
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About
go
card
Using your
go
card
Buy a
go
card
My
go
card
Questions and answers
Home
>
go
card
>
About
go
card
> Questions and answers
Buy a
go
card
where can I get a
go
card?
can I buy a
go
card for a family member?
All about
go
my card is lost, stolen or faulty
will inspectors still check passenger fares?
what is the difference between a registered and unregistered
go
card?
Using your
go
card
how do I use
go
card?
touching on and off
how do I transfer between services?
how do I top up my
go
card?
what if the card reader doesn't work or I can't touch on or off?
what happens if my trip cost exceeds the card balance?
can members of my family use my
go
card?
when will my top up funds be available for travel?
where can I obtain a transaction history for my card?
Online services
how do I get a password?
my 'my
go
card account' password doesn't work
I can see a pound symbol (£) instead of a dollar symbol ($)
how can I change my personal details?
Fares and fees
what is the frequent user scheme?
how much is a
go
card?
what fees are associated with the
go
card?
General questions
what will happen to my existing ticket?
what if I don't want a
go
card?
when is
go
card available in my region?
Privacy and security
is the
go
card secure?
if I lose my
go
card, can someone else access my bank details?
how is my privacy protected if I have a
go
card?
what personal information is linked to my
go
card?
Journey planner
Last updated 4 July 2008
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