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The TransLink Transit Authority is committed to providing you with an informative and user-friendly internet website. Your enquiries and comments are welcome. For more website details visit our links page. We value your feedback as it helps us to continually improve the public transport system in South East Queensland. Please submit your comments by completing the feedback form. Please note: For customers experiencing go card usage difficulties or requesting refund adjustments please contact the TransLink call centre on 13 12 30 and speak with a go card consultant. If you are having problems using the website or wish to provide suggestions on how we can improve it, please complete the feedback form. If you are having difficulties using the journey planner, refer to our helpful hints section. Phone 13 12 30 This number is provided at the cost of a local call within the TransLink service area. Higher rates apply from mobile phones and pay phones. Open 24 hours, 7 days a week. Interstate callers and callers outside the TransLink service area +61 7 3215 5000 (STD rates apply) Non-English speaking callers 13 12 30 (a three-way conversation with an interpreter will be setup) National Relay Service (TTY and modem) users 13 36 77 or 3369 3377 (direct) Visit the centre for information and advice about sustainable travel, such as public transport, cycling and walking. You can also buy go cards and get help planning your journey. It is located at the King George Square station, Ann Street concourse. Open Monday – Friday: 8am - 6pm Saturday: 9am - 5pm Sunday and public holidays: closed The TransLink information booth in the Visitor Information Centre (opposite the Wintergarden in the Queen Street Mall) can help passengers with:
Opening hours Monday – Thursday: 9am to 5.30pm Friday: 9am to 7pm Saturday: 9am to 5pm Sunday: 9.30am to 4.30pm GPO Box 50 Brisbane Queensland 4001 |
Contact TransLink